AI can write a letter. But it can’t mean it.

December 10th, 2025

The words are there. The soul is not. If there ever was one.

You’ve probably read a message recently and thought: “That was … weirdly flawless.” The grammar was immaculate. The flow smooth. It even sounded a little bit like the person who sent it. But something was missing.

Warmth. Intention. A flicker of actual humanity. Because yes — AI can write a letter. But it can’t mean it. It can’t pretend empathy in a way that works.

We live in a world where machines can write wedding vows, performance reviews, love notes, eulogies. Some of them are impressive. Some are hilarious. Some are eerily convincing.

But even when the words sound right, they don’t feel real. And that’s the difference. Real communication isn’t just what is said. It’s what is risked. When a person writes to you — they’re offering something:

Their time.
Their presence.
Their clumsy phrasing.
Their decision to press “send” when they weren’t sure if they were ready.
Their breath between the lines.

AI offers none of that. It just offers a paragraph of perfection.

Now, I’m not against AI. It’s brilliant in many ways. It saves time, removes friction, cleans up messy drafts. But there’s a line we need to protect:

Just because something can be automated doesn’t mean it should be. Especially when the goal is connection — not just communication.

Imagine getting a birthday card that says: “This message was generated for you by my assistant. Hope you have a meaningful day.” Technically, they remembered.
Or did they?

Quick tip

If the message matters, write it yourself. Even if it’s clumsy. Even if it’s short. Your awkward honesty is more powerful than perfect predictability. Don’t outsource your voice. It’s the one thing no machine can duplicate. You.

If you want to know more about how to e-mail different types of people and to actually make them listen, check out my online course Surrounded by Idiots where I teach exactly this. You find it here: academy.surroundedbyidiots.com.

A colourful moment

A woman told me her boyfriend sent her a long, beautiful letter apologizing after a fight.

“It felt too good,” she said. So she copied a line and pasted it into Google.
It turned out to be lifted, almost word-for-word, from a Reddit thread … about AI prompts for relationship damage control. Ooops.

She didn’t dump him. But she said, “Next time, I’d rather get two honest sentences and a typo.”

AI will keep learning to sound human. That’s fine. Let it help with the boring stuff. But the real stuff, the heartfelt, the awkward, the risky, the personal, that’s still our job.

And thank God for that.

See you next Wednesday.
//Thomas

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